Technology Assistance Program
The Technology Assistance Program (TAP) iPad training connects older adults with the tools and support needed to confidently use the internet in their daily lives. This program is designed for persons new to using a computer and would like to learn basic skills or those who are challenged by using the internet. We provide tools and personalized training to help you take control. If you already own an iPad, we can work with you on your own device.
Through this program, clients are loaned an iPad or hot spot (if needed) and paired with a volunteer for personalized, 1:1 training in the home. Our goal is to reduce technology barriers and increase digital independence. Volunteers are thoughtfully matched with clients and provide weekly or semi-monthly one-on-one support. During these sessions, volunteers guide clients in learning the options available with using the iPad.
- Access and navigate essential applications (i.e. online banking, medical portal, medication reminders, etc.)
- Order groceries online
- Communicate through email
- Access medical portals
- Participate in telehealth appointments
- Join Zoom meetings and virtual support groups (church, AA)
- Pursue entertainment and leisure activities
- Complete other important daily living tasks
Volunteers typically dedicate 1–2 hours per week working directly with clients. In addition, program staff provide ongoing support, including:
- Device setup and personalization
- Application installation
- Software updates
- Troubleshooting and general technology questions
- Guidance on internet safety and scam awareness
This program empowers older adults to safely and confidently use internet-based applications, promoting independence, connection, and access to essential services.
If you have basic computer skills and would like a rewarding way to give back to your community, please contact us to learn about our flexible Volunteer Opportunities.
If you would like to be added to our waitlist, please call the office at 507-285-5272.
What We Do
Those 55 and better and their caregivers have the opportunity to thrive and lead rewarding lives.
Contact Elder Network for services in the following counties.
Dodge, Goodhue & Olmsted County
1130 ½ 7th St NW Ste #205,
Rochester, MN 55901
Phone: 507-285-5272
Fax: 507-285-0884
Wabasha County
PO Box 52
Lake City, MN 55041
Phone: 651-565-3237
Winona County
402 E 2nd St.
Winona, MN 55987
Phone: 507-452-0580
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